FREQUENTLY ASKED QUESTIONS

SCREENPRINTING | EMBROIDERY | DTF (Direct To Film) | LASER ENGRAVING | PROMO/MERCH ITEMS | GENERAL FAQ

SCREENPRINTING

GENERAL SCREENPRINTING QUESTIONS

  • Screen printing (also called silkscreen or serigraphy) transfers ink through a fine mesh screen onto a “substrate” such as fabric, paper, plastic, metal, or glass. Parts of the mesh are blocked with a stencil so ink only passes where the design should appear.

  • Core idea of each

    • Screen printing: Ink is pushed through a mesh stencil onto the garment, one screen per color. Great for solid, bold designs and bulk runs.

    • DTG (Direct to Garment): A digital printer sprays water-based ink directly into the fabric, like an inkjet on a shirt. Ideal for detailed, full‑color artwork and small runs.

    • DTF (Direct to Film): A printer prints the design onto a special film, adds adhesive powder, then a heat press transfers that film to the garment. Very versatile across fabrics and colors.

    • Vinyl (HTV): A plotter cuts shapes/letters from colored vinyl sheets, which are then heat‑pressed onto the garment. Best for simple graphics, names, and numbers.

    • Embroidery: A machine stitches the design using thread directly into the fabric. Premium, textured look, great for logos, hats, polos, and thicker garments.

    How they differ in practice

    • Detail and color range:

      • DTG and DTF handle complex, photographic, and many‑color designs best.

      • Screen printing can do detail, but each color adds cost; halftones are more technical.

      • Vinyl is limited to solid shapes and spot colors.

      • Embroidery has the lowest design resolution (thread thickness limits fine detail).

    • Feel on the garment (hand feel):

      • DTG usually feels soft because ink soaks into the fibers.

      • Screen printing can feel slightly raised or smooth, depending on ink type and deposit thickness.

      • DTF and vinyl feel like a film on top of the fabric (more “sticker‑like” for cheap DTF or thick vinyl).

      • Embroidery is fully raised and textured, with backing on the inside of the garment.

    Durability and wash

    • Most durable overall: high‑quality screen printing, DTF, and embroidery if done correctly.

    • DTG can be durable but tends to fade sooner than good plastisol or DTF on heavy use and aggressive washing.

    • Vinyl is generally very durable but can crack or peel if poorly applied or overheated.

    Order size and cost structure

    • Screen printing:

      • High setup cost (screens, separations), very low cost per piece at scale.

      • Best for medium–large runs with limited colors.

    • DTG:

      • Little to no setup cost, higher cost per piece.

      • Best for one‑offs, small batches, on‑demand printing.

    • DTF:

      • Moderate setup per design, good for short to mid‑size runs, especially with many colors.

      • Transfers can be printed in bulk and applied later, useful for flexible production.

    • Vinyl:

      • Low setup but labor‑intensive for complex designs.

      • Great for names, numbers, and very small runs with simple art.

    • Embroidery:

      • Setup cost in digitizing the logo, then cost is driven by stitch count and time.

      • Best for smaller logos and mid‑size runs where perceived value is important.

    Fabric and use‑case fit

    • Screen printing: Very good on cotton and blends; with the right inks, also on polyester, performance wear, bags, etc.

    • DTG: Performs best on high‑cotton content garments; struggles more on some synthetics.

    • DTF: Very flexible across cotton, blends, polyester, and even some hard goods.

    • Vinyl: Works on most fabrics that can handle heat pressing; widely used for sports jerseys and workwear.

    • Embroidery: Best on stable, thicker fabrics (polos, hats, jackets, beanies); can distort very thin or stretchy garments.

  • Common apparel items

    Screen printing is most popular on casualwear made from cotton or cotton‑rich blends, because those fabrics accept ink well and cure reliably. Typical printable garments include:

    • T‑shirts and long‑sleeve tees (100% cotton, cotton‑poly, tri‑blends)

    • Hoodies, crewneck sweatshirts, and joggers (fleece, French terry, cotton blends)

    • Tank tops, crop tops, and fashion tees (including lightweight and tri‑blend fabrics)

    With appropriate inks and process control, printers also decorate performance and team‑sports items like polyester jerseys and gym wear, though they must manage dye migration and heat carefully.

    Bags, totes, and soft accessories

    Many shops screen print on heavier cotton and canvas items because the flat, sturdy surfaces give crisp results and hold up well to use.

    • Tote bags, grocery bags, and drawstring bags (cotton, canvas, non‑woven polypropylene)

    • Backpacks and duffel bags with printable panels

    • Aprons, bandanas, and fabric banners or flags

    Heavier canvas (for premium totes or utility bags) usually takes bold, simple graphics best, while smoother, lighter fabrics can hold finer detail.

    Headwear and outerwear

    Certain hats and outerwear can also be screen printed if there is a relatively flat, reachable area.

    • Beanies and knit caps (often with simple logos)

    • Some flat‑front caps, bucket hats, and visors (if the crown or bill can be pressed flat)

    • Light jackets, windbreakers, and workwear with print‑ready panels, often made from cotton, nylon, or polyester blends.

    Very textured or highly structured areas, like thick seams or heavily curved hat panels, are often better suited to embroidery or transfers rather than direct screen printing.

    Specialty textiles and promotional items

    With the right inks and mesh, screen printing also extends beyond apparel into general promotional products.

    • Fabric products such as tea towels, pillow covers, tablecloths, and fabric wall hangings

    • Packaging items like cotton or canvas gift bags and cosmetic pouches

    • Some non‑fabric items (e.g., certain plastics, paper, cardboard, and treated wood) using specialty inks and appropriate curing methods.

    Very fuzzy, highly textured, or heat‑sensitive materials (e.g., thick faux fur, some stretchy blends, or delicate silks) are more challenging and may require modified techniques or different decoration methods.

  • Item description
  • Screenprint is very durable, but just like any other embellished garment, we recommend you was it inside out and dry on low heat for the best longevity?

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  • You can have up to 6 colors, but you can use halftones of each of those colors to give your design a little more complexity.

  • We wouldn’t remcommend screenprinting for photos. But DTF or DTG imprinting could be good options.

  • We prefer vector art files (.AI, .PDF, or.EPS), but can take .PNG or .JPEG if needed.

  • Print-ready means that is is vector format artwork in the colors that you want used.

  • 300 ppi is considered high resolution, but even as low as 190 ppi is acceptable.

  • We would LOVE to help you with your design. Just let us know what your thoughts are and we can go from there.

ARTWORK, FILES, & DESIGN

  • Yes! The match may not be exact, but we match it as close as we can.

  • There is a one time swet up fee built into your initial order. If you do the exact same artwork again, that fee is no longer there.

  • Yes. We will send you a mockup so that you can look at placement, color, and sizing for approval.

SMALL-QUANTITY ORDERS (SHORT-RUNS)

  • We have a minimum quantitiy of 24 items. If you need less than that we recommend looking at DTF embellishment.

  • TBDYYes. As long as the artwork being used on the items remains the same, you can miz and match sizes, colors, and even garment styles.

  • Yes, but we prefer providing the items. If something goes wrong, we know that we have the ability to replace the items easily that way.

  • We will do our best to replace the item, but if it is provided by you, we do have you sign a waiver stating that we are not responsible if the item is irreplaceable.

  • Our typical turnaround time is roughly 2 weeks.

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LARGE-QUANITIY (BULK ORDERS)

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  • We will accept cash, card, and check. In most cases, payment is due upon order completion, but we may require a deposit on larger orders.

PRICING, PAYMENT, & LOGISTICS

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  • We put your order into production right after you approve it. In most cases you are not able to change the order once we have been given the final approval without causing delays in your order.

  • Yes to all of the above! Smaller orders are typically just pickup or shipping, but if you are local and need us to deliver a larger order just let us know and we will see if that. is an option.

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CUSTOM & SPECIALTY PROJECTS

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CARE & QUALITY

EMBROIDERY

GENERAL EMBROIDERY QUESTIONS

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ARTWORK, FILES, & DESIGN

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SMALL-QUANTITY ORDERS (1-24 PIECES)

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LARGE-QUANITIY (BULK ORDERS)

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PRICING, PAYMENT, & LOGISTICS

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CARE & QUALITY

Laser engravinG

GENERAL LASER ENGRAVING QUESTIONS

  • Laser engraving involves the use of laser beams to engrave the surface of a chosen material.

    • Deep, high-contrast engravings – Laser engraving achieves a deeper, more pronounced mark on the material than other processes.

    • The ability to mark on textured materials – Certain materials with more inconsistent textures, like wood or leather, can make it harder to create a clean mark on the surface. However, when configured correctly, laser engraving machines have the capability of creating lasting designs on these materials and can even work on uneven surfaces.

    • Engravings that last a lifetime – By removing a small amount of the material’s surface, laser engraving creates permanent, intricate designs that will last through harsh elements, inclement weather, or ongoing wear and tear.

  • Deep laser engraving machines can be used to engrave materials and substrates such as:

    • Aluminum

    • Anodized aluminum

    • Steel

    • Stainless steel

    • Titanium

    • Carbide

    • Brass and copper

    • Tungsten

    • ABS plastic

    • PCD

    • Polyethylene plastic

    • Glass-filled plastic

    • Painted materials

    • Coated materials

    • Leather

  • Materials that cannot be laser engraved or cut safely include PVC/vinyl, ABS, thick polycarbonate/Lexan, fiberglass, epoxies, and materials containing halogens (fluorine, chlorine), as they produce toxic gases or damage machines. Coated carbon fiber, some treated lumber, and certain foams are also problematic. 

  • While laser engraving allows for high levels of detail, extremely small or intricate designs may require adjustments to ensure clarity. Our team can review your artwork and provide recommendations if needed.

  • Yes, laser engraving technology can accommodate a variety of design types, including logos and images. The quality of the final product will depend on the complexity and detail of the design, the quality of the artwork, as well as the material being engraved.  The quality of the end product depends directly on the quality of the artwork.  .

  • It is helpful when you provide high quality vector graphics. However, we do offer artwork services if needed

  • Absolutely! Hoever, when selecting a cup/bottle to be engraved, please keep in mind that it can not have a gloss coating on the material.

  • This depends on the item being engraved. Most drinkware has a matte powder coating, and when we engrave that object the metal shows through. Leather will have been set up to have specific colors show once engrvaed. Acrylic will be tonal.

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ORDERS WITH SMALL QUANTITIES

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  • Of course! Before we put anything into production we will show you the artwork on a mockup for approval.

  • We will do our best to replace any damaged items if we can. However, we do have you provide a waiver when you provide the item stating that we are not responsible for any items damaged by the machine.

  • Yes! We will keep your mockups as well as yoyr art files on hand for any future orders.

  • While there may be miniscule variances in the placement of a logo on each item because we hand place the item in the machine each time, the quality of work will be consistent across each piece!

  • Yes! Wording TBD

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LARGE QUANTITES/BULK ORDERS

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CUSTOM & COMPLEX JOBS

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  • YES! As long as you are okay with us tweaking your imagery, we will do what we can to make it look great on your item, and still fall within your brand guidelins.

FILE, QUALITY, & PROCESS QUESTIONS

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  • YES! As long as you are okay with us tweaking your imagery, we will do what we can to make it look great on your item, and still fall within your brand guidelins.

PRICING, PAYMENT, & LOGISTICS

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Direct to film (DTF)

GENERAL EMBROIDERY QUESTIONS

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ARTWORK, FILES, & DESIGN

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SMALL-QUANTITY ORDERS (1-24 PIECES)

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LARGE-QUANITIY (BULK ORDERS)

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PRICING, PAYMENT, & LOGISTICS

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CUSTOM & SPECIALTY PROJECTS

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CARE & QUALITY

Direct to Garment (DTG)

GENERAL LASER ENGRAVING QUESTIONS

  • Laser engraving involves the use of laser beams to engrave the surface of a chosen material.

    • Deep, high-contrast engravings – Laser engraving achieves a deeper, more pronounced mark on the material than other processes.

    • The ability to mark on textured materials – Certain materials with more inconsistent textures, like wood or leather, can make it harder to create a clean mark on the surface. However, when configured correctly, laser engraving machines have the capability of creating lasting designs on these materials and can even work on uneven surfaces.

    • Engravings that last a lifetime – By removing a small amount of the material’s surface, laser engraving creates permanent, intricate designs that will last through harsh elements, inclement weather, or ongoing wear and tear.

  • Deep laser engraving machines can be used to engrave materials and substrates such as:

    • Aluminum

    • Anodized aluminum

    • Steel

    • Stainless steel

    • Titanium

    • Carbide

    • Brass and copper

    • Tungsten

    • ABS plastic

    • PCD

    • Polyethylene plastic

    • Glass-filled plastic

    • Painted materials

    • Coated materials

    • Leather

  • Materials that cannot be laser engraved or cut safely include PVC/vinyl, ABS, thick polycarbonate/Lexan, fiberglass, epoxies, and materials containing halogens (fluorine, chlorine), as they produce toxic gases or damage machines. Coated carbon fiber, some treated lumber, and certain foams are also problematic. 

  • While laser engraving allows for high levels of detail, extremely small or intricate designs may require adjustments to ensure clarity. Our team can review your artwork and provide recommendations if needed.

  • Yes, laser engraving technology can accommodate a variety of design types, including logos and images. The quality of the final product will depend on the complexity and detail of the design, the quality of the artwork, as well as the material being engraved.  The quality of the end product depends directly on the quality of the artwork.  .

  • It is helpful when you provide high quality vector graphics. However, we do offer artwork services if needed

  • Absolutely! Hoever, when selecting a cup/bottle to be engraved, please keep in mind that it can not have a gloss coating on the material.

  • This depends on the item being engraved. Most drinkware has a matte powder coating, and when we engrave that object the metal shows through. Leather will have been set up to have specific colors show once engrvaed. Acrylic will be tonal.

  • TBD

  • TBD

  • TBD

ORDERS WITH SMALL QUANTITIES

  • TBD…(per item, per design, set‑up fee, etc.)

  • Of course! Before we put anything into production we will show you the artwork on a mockup for approval.

  • We will do our best to replace any damaged items if we can. However, we do have you provide a waiver when you provide the item stating that we are not responsible for any items damaged by the machine.

  • Yes! We will keep your mockups as well as yoyr art files on hand for any future orders.

  • While there may be miniscule variances in the placement of a logo on each item because we hand place the item in the machine each time, the quality of work will be consistent across each piece!

  • Yes! Wording TBD

  • TBD

  • TBD

  • TBD

LARGE QUANTITES/BULK ORDERS

  • TBD

  • TBD

  • TBD

CUSTOM & COMPLEX JOBS

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  • Yes! Wording TBD

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  • YES! As long as you are okay with us tweaking your imagery, we will do what we can to make it look great on your item, and still fall within your brand guidelins.

FILE, QUALITY, & PROCESS QUESTIONS

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  • YES! As long as you are okay with us tweaking your imagery, we will do what we can to make it look great on your item, and still fall within your brand guidelins.

PRICING, PAYMENT, & LOGISTICS

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DYE-SublimatION

GENERAL EMBROIDERY QUESTIONS

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ARTWORK, FILES, & DESIGN

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SMALL-QUANTITY ORDERS (1-24 PIECES)

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LARGE-QUANITIY (BULK ORDERS)

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PRICING, PAYMENT, & LOGISTICS

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CUSTOM & SPECIALTY PROJECTS

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  • Durability strengths

    Embroidery stitches thread directly into the fabric, creating a resilient bond that resists cracking, peeling, fading, or washing out even after hundreds of industrial washes and daily wear. This makes it ideal for demanding environments like construction sites, restaurants, healthcare, or team sports, where logos stay crisp through abrasion, sweat, and frequent laundering.​

    Best fabric pairings

    Pair embroidery with rugged fabrics like ripstop nylon, canvas, twill, or performance polos (e.g., moisture-wicking polyester blends) for maximum longevity in work or athletic settings. Quality polyester or rayon threads ensure colorfastness and strength without fraying under stress.​

    Practical considerations

    While embroidery adds weight and texture (potentially catching on rough surfaces), proper care like cold washes and air drying minimizes wear—outlasting screen prints by 3-5x in heavy rotation. It's a top choice for branded uniforms where professional appearance and ROI matter most.

  • Causes of issues

    Fabric shrinkage happens mainly with natural fibers like cotton or linen during hot washes or tumble drying, pulling stitches tighter and creating puckers around dense embroidery areas. Threads (polyester or rayon) are stable and don't shrink much, but poor stabilizer use during stitching or aggressive washing can lead to loose, wavy distortion. Heat from dryers exacerbates puckering by unevenly contracting fabric under the stitches.​

    Prevention and fixes

    Follow cold-water, air-dry care to eliminate nearly all risks—shrinkage drops to minimal levels with proper handling. For puckered items, gently steam from the back while reshaping flat, or soak in cool water and pat dry without wringing. Pre-shrunk fabrics and quality embroidery reduce problems from the start.

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CARE & QUALITY